Frequently Asked Questions

1. How to access My Account and PIN

2. Do You Offer E-Books or Kindle titles?

1. How to access My Account and Pin

• How do I get into my library account?

  In order to access your library account, you will need to have your library card barcode and PIN. The barcode is your User Id and the PIN is the four digit number that you were given when you signed up for your library card.

 

• What if I don't have a PIN or don't remember it?

  If you don't have a PIN or can't remember it, please call the Circulation Department at your branch library. They will be able to help you.
  
  Green Cove Library (904) 284-6315
  Headquarters Library (904) 278-3720
  Keystone Heights Library (352) 473-4286
  Middleburg Clay-Hill Library (904) 541-5855
  Orange Park Library (904) 278-4750

 

• How can I access My Account?

  When you visit our website, www.ccpl.lib.fl.us, please click on the My Account link in the Menu box. The next page will have the My Account in the center of the page with Review My Account, Renew My Materials, User PIN Change, and Change My Address links. If you want to see what you have checked out, click on the Review My Account link.
  The next screen will ask you for your User ID (your barcode number) and your PIN. Once you have filled in the boxes, click on the Display User Information button and you will have access to your account. This is the same for the other links on this page.

 

• How do I place holds online?

  When you visit our website,http://www.ccpl.lib.fl.us/, please click on the Search the Catalog link. Once you have found the book that you want to place a hold request, please look for the I Need Material button and click on it.
  The next page will have ILL Book Request, Recommend Items, Place Hold Request, and Cancel Hold Request links. Click on the Place Hold Request link. You will see a form for you to fill out. It will ask you at which library you wish to pick the material up and your ID (your barcode number).
  The Call Number box and the Item ID box will be filled in. When you have finished entering your information in the two boxes, click on the Send button. You will be notified when the material is ready for you to pick up.

 

2. Do you offer E-Books or Kindle titles?

Due to budget reductions, we are not able to offer this service. However, Alachua County Public Library System does have a variety of e-books in their system. The Clay County Public Library System does have a reciprocal agreement with Alachua County and you are able to use their system.
You will need to go in-person to sign up for a Alachua County Library card. Bring any form of identification proving you are a Florida resident. The closest branch to Clay County is the Waldo branch.